DIVORCEWRITER DOCUMENTS ARE GUARANTEED

Court Acceptance Guarantee

If the court rejects your state-specific documents due to an issue with our forms, DivorceWriter will issue a full refund.

To qualify for a refund, you must:

1. File within 6 months: Submit your documents to the court within 6 months of purchase.
2. Notify Us Promptly: Contact us within 30 days of a court rejection.
3. Provide Details: Email us the names of the rejected documents and the court's reason for rejection (we may request written proof).

What is not covered: We cannot issue refunds for rejections caused by user error. This includes missing signatures or notarizations, unpaid court fees, missed court dates, or incorrect information you provided in the online interview.

General Refund Policy

If your documents have not yet been sent to you (printed or emailed), you may request a full refund within 30 days of purchase. Once your package has been created and sent, refunds are exclusively limited to court rejections as outlined in the guarantee above.

For questions about the guarantee or to request a refund please email us at info@divorcewriter.com

Need a refund? Please contact us first.

We work diligently to resolve all customer service issues directly. If you have an issue, please email us at info@divorcewriter.com before contacting your bank.

Please be aware that initiating a formal bank dispute (chargeback) actually slows down the process. Bank disputes can take up to 90 days to resolve and lock our system, permanently preventing us from issuing fast, courtesy refunds or honoring the Court Acceptance Guarantee. As outlined in our Terms of Use, any uncollected balances for documents that were already downloaded may be forwarded to a recovery service, so please let our support team help you directly first!